Privacy Statement
Introduction.This site is managed by Syngenta Crop Protection, LLC (Syngenta) - the “data controller”. Your privacy is important to us. Syngenta has therefore developed this privacy statement (this “Statement” or “Privacy Statement”) to inform you as to how Syngenta collects, stores, uses and processes the personal data and information you provide us through this website or through another forum which references this Privacy Statement (this website and/or such other forum will be referred to as this “site”).
Effective Date: January 1, 2024
Scope of this Statement. This Statement covers the personal data and information (hereinafter “Personal Information”) we collect through this site. Personal Information is data that identifies you personally, either alone or in combination with other information available to us. Examples of Personal Information include your name, address, email address, tax identification number, if applicable, and the information you provide when you use this site to create an account or a personal profile.
Your Consent. By using this site you are accepting the practices described in this Statement (including the Cookies Policy available on this site). If you do not agree to this Statement or the Cookies Policy, please do not use this site. We reserve the right to make changes to this Statement or the Cookies Policy at any time. Any changes will be posted in this Statement or the Cookies Policy and material changes will generally apply only to activities and information collected on a going forward basis. We encourage you to regularly review this Statement and the Cookies Policy to make sure you are aware of any changes and how your information may be used.
What Personal Data and Information Do We Collect Through This Site?
Personal Information refers to information that lets us know the specifics of who you are. Personal Information is requested when you order a service, register for an account and send us feedback. For example, this information might include your name, address (both billing and registered), email address, industry and product details, and credit card or other payment information. Such information may be held on our contacts and administration databases either because of the work we have done with you or are currently engaged in, or because we believe you might be interested in receiving material from us about our business, products, programs, and services. This allows us to manage our relationship with you efficiently, improve this site and the services which we offer to you and to target items of interest we may send to you.
Non-personal identifiable information refers to information that is statistical in nature only and that does not, by itself, allow us to identify a specific individual or entity, and which depends upon the visiting you do on this site. For example, this information may include the domain from which you access the internet, the date and time you access this site, and the internet address of the website from which you linked directly to this site. This information is used in an aggregate form to make this site more useful and attractive to its users.
Agreements governing your use of special features and password-protected areas.
This site may include special features and password-protected areas. When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked "I agree." This type of agreement is known as a "click-through" agreement. If any of the terms of the click-through agreement are different than the terms of this Statement, the terms of the click-through agreement will supplement or amend this Statement, but only with respect to the matters governed by the "click-through agreement."
Cookies and similar technologies. We use "cookies" and other web technologies to collect information and support certain features of our sites. “Cookies” provides us with information about the ways visitors use our sites – which pages they visit in what order, which links they use, and how long they stay on each page.
We do this to:
- analyze and improve the effectiveness of our advertising campaigns;
- support and enhance the features and functionality of our sites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to our sites; and
- personalize your experience when you use our sites.
Generally, the information we collect using these web technologies does not identify you personally.
If, however, you have created a user identity, for example, by signing up to use a password-protected area on one of our sites, we may link the information we collect using web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave a site. Although you are not required to accept our cookies when you visit our sites, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our sites. Please see the Cookies Policy on this site for more details.
How does Syngenta use your Personal Information?
Generally, we use the Personal Information we collect through this site:
- To provide the products, information and services you request from us
- For security, credit or fraud prevention purposes or any other legal obligation;
- To contact you with special offers and other information we believe will be of interest to you where you have given us permission to do so.
- Based upon a legitimate interest we have:
- To provide you with effective customer service, directly or through re-sellers;
- To provide you with a personalized experience when you use this site;
- To display personalized advertising when you visit this site;
- To contact you with information and notices related to your use of this site and our products;
- To administer programs offered;
- To confirm and/or update our records;
- To invite you to participate in surveys and provide feedback to us;
- To better understand your needs and interests;
- To improve the content, functionality and usability of this site;
- To improve our products, programs inventory planning, sales planning and services;
- To improve our marketing and promotional efforts; and
- For any other purpose identified in an applicable privacy notice or other agreement between Syngenta and you.
How does Syngenta share my Personal Information?
Service providers. We share Personal Information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services) or that help us market our products and services (such as third-party e-mail marketing companies). These third parties are required by contract to use the Personal Information we share with them only to perform services on our behalf and to take commercially reasonable measures to protect the confidentiality and security of your Personal Information.
Within Syngenta. We may share the Personal Information we collect through this site within Syngenta or with other affiliates of Syngenta for cross-marketing and other purposes. If you do not want us to share your Personal Information with another member of the Syngenta family of businesses you may "opt-out" at any time by completing the Individual Privacy Rights Request Self-Service Form.
Business transfers. Your Personal Information may be transferred to a company that has acquired the stock or assets of Syngenta, one of its affiliates, or one of our businesses, for example, as the result of a sale, merger, reorganization or liquidation. If such a transfer occurs, the acquiring company's use of your Personal Information will still be subject to this policy and the privacy preferences you have expressed to us.
Compliance with laws and protection of our rights and the rights of others. We may disclose Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online terms of use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
Aggregate information. We may share aggregated demographic or survey information with third parties, but this information is in anonymous form and does not contain any Personal Information. The aggregate information that we share may include anonymous information that is captured through the use of cookies and other similar tracking technology, as explained in the section entitled “cookies and similar technologies.”
As described in a privacy notice. We reserve the right to disclose your Personal Information as described in any additional privacy notice posted on the web page (or area) where you provide that information. By providing your Personal Information on that web page you will be consenting to the disclosure of your Personal Information as described in that privacy notice.
As described in a click-through agreement. We reserve the right to disclose your Personal Information as described in any click-through agreement to which you have agreed.
Your choices
In General
We respect your right to make choices about the ways we collect, use and disclose your Personal Information. In most cases, we will ask you to indicate your choices at the time we collect your Personal Information. We will also include an "opt-out" link in newsletter or promotional email we send you so that you can inform us that you do not wish to receive such communications from us in the future. If you have created an account or a personal profile on our site, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page.
Direct marketing
Before we use your Personal Information for direct marketing purposes (or permit our affiliates to do so), we will offer you the opportunity to choose whether to have your information used in this way. If at any time you wish to be taken off our direct marketing mailing lists, please complete the Individual Privacy Rights Request Self-Service Form,
specifying your request. Once we have the information we need, we will remove you from our mailing lists. Please give us a reasonable amount of time to honor your request.
Sharing your personal information..
Please review the section entitled "How does Syngenta share my Personal Information?" to learn how we share your Personal Information with third parties and what choices you have.
How can you exercise your rights in relation to your Personal Information?
We strive to maintain a high level of transparency about the data we process. As regards our processing of your Personal Information described in this Statement, you have the following rights:
- To confirm Syngenta is processing your Personal Information, to get access to or receive a copy of the Personal Information we may have about you;
- To require us to rectify or update any inaccurate Personal Information, or complete any incomplete Personal Information;
- To require us to delete or erase your Personal Information;
- To restrict our processing of your Personal Information;
- To require us to transmit certain of your Personal Information to you or to transfer or have the information transferred to another data controller (data portability); and
- To require that we stop processing your Personal Information for direct marketing purposes. Subject to other legitimate interests which we may be able to rely on (e.g. in the context of legal claims pending or threatened against us), we will then no longer be allowed to process your Personal Information.
If you wish to exercise any of your above rights, please complete the Individual Privacy Rights Request Self-Service Form ,specifying your request.
We will respond to your reasonably specified request as quickly as possible after validating the request.
We will without undue delay modify your Personal Information if we agree that it is either inaccurate, out of date, incomplete, irrelevant or misleading, after taking into account the purposes for which it was collected. If we correct it and had previously disclosed it to a third party, we will also notify that third party if required to by law.
If we disagree with your request to correct your Personal Information, we will explain the reason for refusal and the ways you can complain.
How long does Syngenta store your Personal Information?
We intend to keep your Personal Information accurate and up-to-date. We do not wish to store your Personal Information for any longer than necessary for the relevant purposes in relation to the use of our Website. How long we need to keep your Personal Information depends on the purpose for which we collect it, and therefore there is no standard retention period. Thus, the retention period may vary depending on the circumstances. For other legal reasons, e.g. in the context of legal claims, we may need hold Personal Information beyond the term required to meet the defined purpose for which they were collected in the first place. However, in these cases we will no longer actively process the Personal Information for the originally specified purpose.
Should you wish to obtain more information on where and how long your Personal Information is stored, and on your right of erasure please complete the Individual Privacy Rights Request Self-Service Form, specifying your request.
How does Syngenta protect Personal Information?
We maintain a comprehensive data security program, including commercially reasonable administrative, physical and technological security measures, to protect Personal Information from unauthorized access, unauthorized use, and unauthorized or accidental destruction, modification or disclosure. Although we take commercially reasonable precautions to provide an appropriate level of security, we cannot guarantee the security of Personal Information provided over the internet or stored in our databases.
Links to other Syngenta websites
This Site may contain hyperlinks to other websites operated by Syngenta or other Syngenta entities (“Other Syngenta Website(s)”). These Other Syngenta Websites are separate and distinct websites. Each serves a different purpose. Each Other Syngenta Website is therefore governed by its own terms of use and its own privacy statement. If you access Other Syngenta Websites through links on this site, please take a few minutes to review the terms of use and privacy statement posted on each Other Syngenta Website you visit.
Links to other web sites
This site may contain links to web sites operated by other companies, including websites operated by our third-party service providers, our affiliates, and other third parties. This Statement does not apply to Personal Information collected on any of these third-party web sites. When you access third-party web sites through a link on this site, please take a few minutes to review the privacy policy posted on that site.
Children
This site is not directed nor targeted to children under the age of 13. We do not use this site to knowingly solicit Personal Information from, or market to, children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information through one of our sites, we will use reasonable efforts to remove such Personal Information from our databases.
Special notice for visitors who reside outside the United States
Syngenta uses web servers and stores data in Switzerland, France, the United States or in other countries. We may transfer your Personal Information to our service providers and others located in Switzerland, France, the United States or other countries for the purposes described in this Statement. Different countries have different privacy laws and requirements, and some provide less legal protection for your personal information than others.
Please know, however, that no matter where your Personal Information is collected or processed, if it was collected through this Site, we will ensure that it is protected by the terms of this Statement and any privacy notices or click-through agreements that apply to you.
By using this site, you are consenting to the collection, use, and transfer of your Personal Information in or to the United States or any other country in the world.
Governing law & Jurisdiction
This Statement is governed under the laws of Delaware without regard to its conflicts of law provisions. The United States District Court for the District of Delaware, Wilmington, Delaware, shall have exclusive jurisdiction for any claims relating to these Statement.
Questions, concerns and complaints concerning our privacy practices
Should you have any question or concern on how Syngenta utilizes your Personal Information, you can contact our Global Data Protection Officer: data.privacy@syngenta.com. To exercise any of your privacy rights, please complete the Individual Privacy Rights Request Self-Service Form, specifying your request.
You also have a right to lodge a complaint (including a potential right to appeal decisions made in respect of your exercise of your privacy rights) with the relevant supervisory authority (in particular in the State of your habitual residence, place of work or place of the alleged infringement).
Read Google’s privacy policy at https://policies.google.com/privacy?hl=en-US.
Additional Information for Regional U.S. Consumers (“Notice”)
This Notice further explains how we collect, use, and disclose your Personal Information. It also describes how to exercise your rights under the California Consumer Privacy Act (“CCPA”), the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act. Syngenta refers to those laws collectively as the “U.S. Privacy Laws”.
When Syngenta references “Personal Information” in this Notice, that is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with consumers, directly or indirectly. Personal Information does not include information that cannot be reasonably linked to you.
How Syngenta may collect, use, and disclose Personal Information The chart below shows the categories of Personal Information we may collect through this site, examples of the types of Personal Information in each category; the types of sources from which each category of Personal Information is collected; the business or commercial purpose(s) for which that category of Personal Information is collected as well as the types of third parties with whom that category of Personal Information is disclosed or shared. Syngenta does not disclose your data in exchange for money. This information covers the past 12 months.
Categories of Personal Information Collected | Categories of Sources from which personal information is collected | Business or commercial purposes for collection and disclosure | Types of third parties with whom Personal Information is shared or disclosed | Intended Data Retention Period |
---|---|---|---|---|
Identifiers (for example, real name, address, email address, account name, user ID, device identifiers, IP address, or other similar identifiers) | Directly from a consumer through this website or a hosted event or program. From Service Providers, industry outlets or from publicly available information. | For the purposes identified in the section entitled “How does Syngenta use your Personal Information?” | As described in the section entitled “How does Syngenta share my Personal Information?” | As long as required for the business purpose or as legally required |
Customer Records (for example, customer records containing personal information, such as name, address, telephone number) | Directly from a consumer through this website or a hosted event or program. From Service Providers, industry outlets or from publicly available information. | For the purposes identified in the section entitled “How does Syngenta use your Personal Information?” | As described in the section entitled “How does Syngenta share my Personal Information?” | As long as required for the business purpose or as legally required |
Commercial Information (for example, records of products, services purchased or considered, and purchase preferences) | Directly from a consumer through this website or a hosted event or program. From Service Providers, industry outlets or from publicly available information. | For the purposes identified in the section entititled “How does Syngenta use your Personal Information?” | As described in the section entitled “How does Syngenta share my Personal Information?” | As long as required for the business purpose or as legally required |
Internet Activity Information (for example, browsing history, search history, and interactions with an Internet website, application or advertisement) | Directly from a consumer through this website or a hosted event or program. From Service Providers or from publicly available information. | For the purposes identified in the section entititled “How does Syngenta use your Personal Information?” | As described in the section entitled “How does Syngenta share my Personal Information?” | As long as required for the business purpose or as legally required |
Inferences (for example, inferences drawn from any of the information identified above to create a profile about a consumer reflecting preferences and behavior) | Internal From Service Providers | For the purposes identified in the section entititled “How does Syngenta use your Personal Information?” | As described in the section entitled “How does Syngenta share my Personal Information?” | As long as required for the business purpose or as legally required |
How can you exercise your rights provided under the U.S. Privacy Laws? Depending on where you live and subject to certain exceptions, you may have some or all of the following rights:
- Right to Know: The right to request that we disclose to you the Personal Information about you that we collect, use, or disclose, and information about our data practices. This includes (i) the right to confirm whether or not we are processing your Personal Information and to access such data; (ii) the right to know what personal information has been collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom the Personal Information is disclosed, and the specific pieces of Personal Information that have been collected about you.
- Right to Request Correction: The right to request that we correct inaccurate Personal Information that we maintain about you.
- Right to Request Deletion: The right to request that we delete your Personal Information that we have collected from or about you.
- Right to Opt Out of Targeted Advertising: The right to opt out of the processing of your Personal Information obtained from your activities on nonaffiliated websites or online applications for the purposes of targeted advertising.
- Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
- Right to Data Portability: The right to have certain of your Personal Information transmitted to you or to transfer or have the information transferred to another data controller.
If you are a California resident or otherwise have rights under U.S. Privacy Laws and you would like to: (i) opt out of the sale or sharing of your personal information to or with third parties; (ii) limit the use of your sensitive Personal Information; or (iii) exercise any of your rights pursuant to this Privacy Statement, please complete the Individual Privacy Rights Request Self-Service Form and describe your request, or call 1-800-334-9481.
Verification Process After we receive your request, to ensure the security of the information we store and consumers’ privacy, we will verify that you are appropriately affiliated with the subject of the request, either as the consumer or as an authorized agent or guardian of the consumer. We may ask you to provide a few pieces of information to confirm your identity in our records.
Non-Discrimination Please note that a legitimate denial of a request for information, deletion, or to opt-out is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests as permitted by the CCPA.
Authorized Agents You may designate an authorized agent to exercise your rights under the CCPA on your behalf. Pursuant to the CCPA:
- Only a business entity or natural person registered with the California Secretary of State may act as an authorized agent.
- You must provide the authorized agent written permission to exercise your rights under the CCPA on your behalf.
- We may deny a request from an authorized agent on your behalf if the authorized agent does not submit proof that he, she, or it has been authorized by you to act on your behalf if we request such proof, as permitted by the CCPA.
Personal Information of Minors Our operation of this website, our activity on social media, and our services are not intended for children or minors under the age of 16 years old. Accordingly, we do not knowingly collect, store, share or sell information about minors under the age of 16. If you believe that we have unintentionally received personal information about a minor under the age of 16 years old, please contact us at data.privacy@syngenta.com.
Changes Syngenta reserves the right to amend this Statement, including the Notice, at our discretion and at any time.
Third Parties under the CCPA
Listed below are provisions which are required to be in place between a ‘business’ and a ‘third party’ (as such terms are defined in the CCPA) pursuant to the CCPA:
- Personal Information is only made available by the business to the third party for the limited and specified purpose(s) set forth within the contract between the business and the third party and requires the third party to use it only for that limited and specified purpose(s).
- The third party is to comply with applicable sections of the CCPA and its regulations, including--with respect to the personal information that the business makes available to the third party--providing the same level of privacy protection as required of businesses by the CCPA and its regulations. For example, the third party is to comply with a consumer's request to opt-out of sale/sharing forwarded to it by a first-party business and to implement reasonable security procedures and practices appropriate to the nature of the personal information to protect the personal information from unauthorized or illegal access, destruction, use, modification, or disclosure in accordance with the CCPA.
- The business has the right--with respect to the personal information that the business makes available to the third party--to take reasonable and appropriate steps to ensure that the third party uses it in a manner consistent with the business's obligations under the CCPA and its regulations.
- The business has the right, upon notice, to take reasonable and appropriate steps to stop and remediate unauthorized use of Personal Information made available to the third party.
- The third party is to notify the business after it makes a determination that it can no longer meet its obligations under the CCPA and its regulations.